InkSurf for Shopify

Sell your designs on tees, hoodies, polos and hats. When a customer orders, InkSurf prints it, packs it with your packing slip and ships it. Tracking goes back to Shopify, which emails your customer.

Email support

support@inksurfstudios.com · we reply within one business day (Mon–Fri). Privacy: InkSurf Shopify app privacy policy.

How it works

1. Install the app from your Shopify admin and approve its permissions.
2. Connect an InkSurf account (new, or link your existing business or creator account by email).
3. Add billing: a card or a US bank account (ACH) through Stripe. We charge each order’s production cost plus shipping. Your customers pay you in Shopify as usual.
4. Choose shipping: live InkSurf rates at your checkout (Shopify Advanced, Plus, or the carrier-calculated shipping add-on), or copy our rate table into Shopify.
5. Create a product: pick an approved design from your InkSurf library, choose blanks, colors, sizes and print spots, and set your price. The app shows your cost and profit for every variant. Push to Shopify creates the product with mockups.
6. Orders flow in automatically. Your design is already approved, so there’s no proof step. We print, pack and ship, usually within 2–3 business days.

Pricing

• No monthly fee for our own-store apps. If the App Store version ever has a plan, Shopify bills it on your Shopify invoice.
• Per order: the production cost shown in the app for each variant, plus shipping, plus sales tax where it applies. Upload a resale certificate on your InkSurf account to buy tax-exempt.
• When we charge: new accounts pay each order before it prints (first 3 payments), then weekly, or sooner once open orders pass your charge-early amount.
• Invoices and receipts are under Billing in the app.

Shipping

• US addresses only for now. Orders to other countries are declined with a clear reason in Shopify.
• Standard (3–5 business days in transit) and Express (1–2) after printing.
• Packages are white label: your store name on the label and packing slip, your logo and thank-you note on the slip, and no InkSurf branding or prices in the box.

Orders, changes and cancellations

• Orders with InkSurf products and your own items: we fulfill only our items. The rest stay with you.
• Cancel or refund in Shopify before printing starts and we pull the job, at no charge. Once printing starts, custom items can’t be canceled.
• If a payment fails, new orders wait (nothing is lost). The app shows a banner, and we email you. Update your payment method and we retry right away.

Reprints

If it’s our mistake (print doesn’t match, wrong item, defect, damage, missing or lost items) we reprint it free with rush priority, shipping included. Report it from Orders → Report a problem within 30 days of delivery. A size that doesn’t fit can be reprinted at your production cost plus shipping.

Uninstalling

Uninstall from your Shopify admin at any time. Orders already in production still ship. Shopify asks us to delete your store’s data 48 hours later, and we do.